Reviews For Sport Clips Haircuts of Folsom - Raleys Parkway Center

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5 rating

A friend of mine handed me a card to get a free hair cut so I figured I'd give this spot a chance. I have not had good luck with walk in hair cut chains in the past. My experience from the moment a walked in was first class. Grace greeted me as I walked in and gave me an accurate wait time. 15 minutes later I was in the chair. This is not a normal hair cut. They take great care to give you the cut you want while doing the small things that make going to a barber relaxing. My favorite part is the steam towel/massage/shampoo. Grace even trims my ears. The hair cut is top notch too. I've paid 60 dollars for a salon cut in the past and Grace does a far better job. So go ahead and go for the free haircut but I promise that you'll be back for more. Even if there is a line it will be worth the wait.

1 rating

While you new computer check in system is very cool and probably efficient for you, as a customer, walking and not being personally greeted by the employee is awful. I didn't even get a basic acknowledgment of my presence. I would rather pay a little but more and be treated with respect as a paying customer. The quality of the haircut and the convenience of your location is not enough to make me want to continue spending money at a place that puts so little value on creating good customer relationships....even if it is something as simple as saying hello when a customer walks in the door.

1 rating

I walked in, showed the "stylist" exactly what I wanted. Explicitly told her NOT to cut too much off, only layer the top and blend. She nodded her head like she understood but did her own thing and chopped my hair. Had no choice at that point but to accept it. This generation of kids JUST DO NOT LISTEN, they can hear sounds BUT THEY WONT LISTEN TO WHAT YOU SAY. It's pretty bad when you show them pictures of a style and they don't know how to cut it & won't say so... they are just trimmers, all they do is wack off the the shape of somebody else's work. I WILL NOT go back. It takes such time to grow hair long and endure the wait for the length to shape then have an amateur hack it off.. never again.

Rated 2.3 out of 5.0 based on 4 Client reviews

2
Michael K | July 23, 2017 Service

"Long time customer Arrived at 4:36 pm Told to leave because they didn't want anymore customers H"